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Shipping Policy

We dispatch orders every Monday & Thursday

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As a small business, we are committed to delivering the highest-quality, bespoke service to all of our customers. However, sometimes we cannot ship deliveries every working day. To manage your expectations, please order before 6pm on Sundays for dispatch by close-of-business on Mondays, and 6pm on Wednesdays for dispatch by close-of-business on Thursdays.

 

Ordering for collection? Orders placed before 6pm on Sundays will be prepared by close of business on Mondays, ready for collection from Tuesdays. Orders placed before 6pm on Wednesdays will be prepared by close of business on Thursdays, ready for collection from Fridays. Please wait to receive a pickup ready email. 

Ordering over 1750g of coffee? Postage rates for medium parcels will apply. These prices are set by Royal Mail.

If you have any questions about our shipping policy or your order, please reach out to us at:

hola@thecolombiancoffeeco.org

*International Orders*

Although we do our best to include all the necessary information for international customs, sometimes our parcels get stopped at borders for inspection, prolonging the delivery time.

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